Iron River Armoury, run by William Scott Giltner (aka "Okami"), is primarily an SCA plate armour vendor
who also creates historically based pieces.
While at times, Iron River has been able to deliver custom pieces on schedule, a number of
people have taken issue with Iron River Armoury, due to his inability to honor their
agreements with customers. Custom items were ordered by individuals who were given promises
of reasonably short delivery dates, that were consistently not met, and continually pushed
back (starting in September 1997). These items were never delivered, even when deposits or
full payments were made. One of these payments was over $2,500. After a time, Iron River proceeded to offer refunds to it's dissatisfied customers, and
those who chose this option received very little before the armoury vanished from public view entirely for several years.
As of February 2004, Iron River has indeed come forth in an attempt to make amends with all the outstanding armour-related debts in the form of refunds to those customers who have requested them. Of the seven customers listed, all are receiving compensation from Iron River (including a significant amount of the $2500 debt), with the exception of two who have not been able to be contacted. This endeavor and the rehabilitation of his reputation is being assisted by The Arador Armour Library. This effort can be followed at www.ironriver.arador.com.
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